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BUSINESS ETIQUETTE

Success does not come by luck.  
 
The success of a company depends on its team members. It is essential that every company that seeks to achieve prestige and competitive advantage can master social, business and international protocol.
 
We offer workshops and trainings where your collaborators will learn the importance of working as a team, knowing how to represent themselves and the company, as well as learning to improve their interpersonal and communication skills.
 
The trainings are interactive and adapted to the needs of each company.
Business Breakfast
Men Shaking Hands

Introduction

  • Introduction to etiquette and protocol

  • The 4 cornerstones every company must master

  • Areas in which protocol operates

  • Business advantages

  • Ambassadors of the company / brand

 

Official and Business Protocol

  • Creation of an internal protocol manual *

  • Precedence and presidency

  • Greetings and introductions

  • Contract signatures

  • Flags and hymns

  • International Protocol

  • Personal space

  • Manners at the office

  • Meeting protocol

  • The art of receiving guests at the office

  • Netiquette

  • Teamwork

  • Business events and lunches

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First impressions

  • Positive impressions - visual, vocal and verbal

  • Creating an executive presence - appearance, behavior, communication and digital footprint

  • 7 seconds to impress

  • Poise and posture

  • Walking and sitting with grace

  • Body language and behavior

  • Time management

 

Communication and networking skills

  • Good relationships and how to create them

  • Social skills

  • Business cards

  • Badge etiquette

  • How to remember names and how to react if we do not remember one

  • Perfecting your "elevator pitch"

  • How to create instant relationships

  • Be an expert in conversations

  • How to enter and exit a conversation with grace and elegance

  • Conversation tips

  • Cocktail etiquette

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Professional Image

  • Personal responsibility with the Corporate Image

  • Personal hygiene

  • How to maintain a professional image for ladies and gentlemen

  • Dress codes

  • Accessories

  • Color psychology

 

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