First Impressions

• Positive impressions - visual, vocal and verbal

• 7 seconds to impress

• Poise and posture

• Walking and sitting correctly

• How to get in and out of a car

• Body language

• Greeting and introductions

• Time management

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Social skills

• How to create good relationships

• Social skills

• How to create instant relationships

• Conversation topics

• Cocktail etiquette

• How to be a good host and a good guest

• Netiquette

• Manners of a lady and a gentleman

• Everyday manners

 

Image

• Difference between etiquette, fashion and elegance

• Pillars of elegance

• Personal hygiene

• Dress codes

• Accessories

• Color psychology

• Products and Brands used by British Royalty

 

Dining Etiquette

• Precedence and presidency

• Table setting

• Types of services

• Eating styles (American and Continental)

• Table manners in a restaurant vs. a house

• Correct use of cutlery and glassware

• Silent language

• Wine 101

• Food and wine pairing

• Toasting etiquette

• Tea and coffee culture

• Most common mistakes

• Table manners